Compliance & Risk
How we handle
your trust.
We take our obligations seriously — to our clients, their data, and the standards that govern our industry. Here's exactly how we operate.
Data Protection & GDPR
Vital Voice Marketing is committed to protecting personal data in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws. We collect only the data necessary to deliver our services, process it lawfully, and never sell it to third parties. Data subjects have the right to access, rectify, erase, and port their data at any time by contacting us at privacy@vitalvoicemarketing.com.
Information Security
We implement industry-standard technical and organizational measures to protect client data from unauthorized access, disclosure, alteration, or destruction. This includes encrypted data transmission (TLS), access controls, regular security reviews, and vendor due-diligence for all third-party tools used in service delivery.
Contractual Obligations
All client engagements are governed by a signed service agreement that clearly outlines deliverables, timelines, IP ownership, and confidentiality obligations. We maintain strict non-disclosure practices and treat all client materials, strategies, and business intelligence as confidential — both during and after the engagement.
Transparency & Reporting
We believe in full transparency with every client. Monthly performance reports, campaign audits, and RevOps documentation are provided as part of every engagement. Clients retain full access to all work product, HubSpot portals, and associated accounts at all times — with no lock-in or access restrictions.
Risk Handling
We proactively identify and communicate any risks that may impact campaign performance, CRM integrity, or compliance. Prior to any major system change — including workflow automation, data migrations, or CRM restructuring — we document the change, back up existing configurations, and obtain client approval. If an issue arises, we triage within one business day and provide a root-cause report.
Business Continuity
Vital Voice maintains documented continuity procedures to ensure uninterrupted service delivery. In the event of unexpected disruption, clients will be notified within 24 hours with a contingency plan. We maintain redundant access to all active client platforms and project documentation to prevent single points of failure.
Questions about compliance?
Reach out to our team at privacy@vitalvoicemarketing.com and we'll respond within one business day.